PDF APPLICATION INSTRUCTIONS: First CLICK the arrow in the upper right corner to DOWNLOAD this 5 page application. Before typing your info, DOWNLOAD / SAVE the .pdf to your hard drive ( FILE> SAVE AS... Save with a new name) THEN complete the form fields. Your completed form may be scanned and emailed to: email@example.com OR printed, filled in by hand and mailed to: Maureen Stark,179 Avenue at the Common, Suite 9, Shrewsbury, NJ 07702. Thank you!
MEDICAL COLLECTIONS REPRESENTATIVE/FULL TIME
Position requires sitting for extended period of time with occasional stretching, reaching, walking and stooping, pushing and/or pulling. Candidate must be able to type for extended periods of time. Candidiate must be able to hear and speak with others both in-person and on the phone.
• High School Diploma or equivalent • A minimum of two years of medical/patient collections in the healthcare industry
• Knowledge of Fair Debt Collection Practices Act, medical billing, ICD-10 and HIPAA compliance • Must be detail oriented, with strong organizational, time-management and interpersonal skills • Ability to set and achieve monthly goals • Demonstrate excellent reading, verbal and written communication skills, organizational skills, negotiation and data entry skills • Have strong analytical and problem solving skills and use good judgment in relation to the handling of delinquent accounts • Mathematical ability necessary in calculating payment plans and past due amounts • Must be self-motivated with strong decision making and problem solving abilities • Ability to work jointly with supervisor, employees, etc. • Must adhere to regular and predictable attendance • Bilingual is a plus (English & Spanish)
Computer Skills Required
• Proficient computer skills including Microsoft Word, Excel & Outlook • Ability to navigate the internet with ease • Ability to use telephone equipment, including headset or handset • Experience with Medical Billing & Collections Software systems, insurance websites, etc.
based on experience
• Preventing losses by monitoring patient account balances • Collecting on delinquent accounts by locating and contacting patient, establishing repayment terms and taking credit card payments as necessary • Making high volume of outbound phone calls on outstanding balances • Service and Collection responsibilities • Closing out claims efficiently and in a timely manner • Minimizing losses by referring non-collectable accounts to supervisor • Maintaining strict confidentiality; adhering to HIPAA guidelines/regulations • Maintaining accuracy in data entry of patient & payment information • Learning and understanding collections & medical software programs and specifically noting, billing and modifying patient accounts • Maintaining a pleasant and professional cooperative attitude with co-workers, departments, clients & patients • Meeting daily goals and targets as set by Collections supervisor